Welcome to Our Den! 🐾

By scampering through our website or using our services, you're agreeing to play by our den rules. These rules apply to every creature that visits—whether you're just peeking in or staying for a while.

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Our little digital forest is protected by big bear laws—copyrights and trademarks, oh my! 🐻✨ That means you can't copy, borrow, or make your own version of our site without our paws-on permission.

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We may fluff our nest, build new branches, or even close up shop for a season whenever we need to—no hibernation notice required. And just so you're aware, we can’t be held responsible for any hiccups, crashes, or squirrelly errors that might happen while you're exploring.

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If you break the rules (like sneaking extra honey without asking), we might have to pause or stop your access to our cozy corner of the internet. No hard feelings—it’s just how the forest stays safe and fun for everyone.

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What Info We Gather in the Woods 🦝📦

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To send you our lovely goods and keep the cub club running smoothly, we collect things like your name, email, treehouse (a.k.a. shipping) address, and payment info. We also take a peek at how you wander through the site—what kind of device you're using, where you’re browsing from, and what catches your eye. It helps us make things better and send you just the right kind of acorn-y ads.

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Sometimes we share this info with our trusted forest friends—think of them as owls, beavers, and foxes helping us store data, process payments, or figure out what kind of berries you like best. They’ve promised to guard your information like a mama bear guards her cubs—following all the legal privacy rules, of course!

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Our partners help us with everything from delivering goodies and analyzing footprints to sending helpful messages and making sure your experience is top-notch. They’re based mostly in the US and EEA (that’s the Extended Enchanted Area).

Don’t worry—we don’t sell your personal info. Not even for a golden pinecone. 🌰

Shopping in the Cub Market 🛒🐾

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We take great pride in our products and want you to feel like royalty in our woodland kingdom. When you order something, our cub crew will hustle to get it to your den as fast as paws can go. If something’s out of stock, we’ll send a message through the forest letting you know when it’ll be back.

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We accept most major forms of forest gold—credit cards and PayPal work just fine.

By making a purchase, you’re agreeing to our terms, including our return policy. If you have any questions, concerns, or just want to say hi, don’t hesitate to hoot, howl, or drop us a message!